Privacy Policy

Last updated: April 1, 2026

This Privacy Policy applies to the following properties operated by Pixel Pack Creative:

• pixelpackcreative.org — educational resources, printables, and digital downloads
• mytinyhero.org — personalized AI children's videos (TinyHero)

By using either site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect information you provide directly, including:

• Email address — to deliver your order and send receipts
• Child's name — used only to personalize your video (TinyHero orders)
• Photo uploads — used solely to generate your personalized video and deleted after processing (TinyHero orders)
• Payment information — processed securely by Stripe; we never store your card details

We also collect standard usage data automatically, including IP address, browser type, pages visited, and referring URLs via Google Analytics.

2. How We Use Your Information

• To process and fulfill your order
• To send order confirmations and delivery emails
• To improve our products and website experience
• To respond to customer support requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Photo Data (TinyHero)

Photos uploaded to mytinyhero.org are used exclusively to generate your personalized video. Photos are processed by our AI video pipeline and are not used for any other purpose, shared with third parties beyond what is necessary for video generation, or retained longer than necessary to fulfill your order.

4. Third-Party Services

We use the following third-party services:

• Stripe — payment processing (Stripe Privacy Policy)
• Google Analytics — website traffic analytics (Google Privacy Policy)
• Brevo — transactional email delivery
• fal.ai — AI video generation (TinyHero)

5. Cookies

Our sites use cookies for analytics (Google Analytics) and to maintain session state. You can disable cookies in your browser settings, though some features may not function correctly.

6. Data Retention

We retain order information (email, order details) for up to 2 years for record-keeping purposes. Uploaded photos are deleted after your video is delivered. You may request deletion of your data at any time by contacting us.

7. Children's Privacy

Our services are intended for use by adults on behalf of children. We do not knowingly collect personal information directly from children under 13. Photo uploads of children are submitted by a parent or guardian who consents to our terms.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of analytics tracking (via browser settings or the Google Analytics opt-out tool)

9. Contact

If you have any questions about this Privacy Policy, please contact us at:
cari.cimperman@gmail.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.